Programs for Business

Sales training is critical for companies looking to maximize bottom-line performance and ensure long-term sustainability. It helps organizations to better manage sellers, improve margins, manage accounts more efficiently, and increase sales productivity. Investing in regular sales training for staff can help a business to identify new opportunities; develop better customer relationships; hone communication and negotiation skills; create smarter sales strategies; and motivate their team to perform at their highest potential. With the right skills, knowledge and tools—which can be attained through an effective sales training program—companies can achieve superior results when it comes to driving revenue growth, improving margins and maintaining premium.

Improving customer conversation skills can greatly benefit businesses by helping to build stronger relationships with customers and increase customer satisfaction. When customer service representatives have good conversation skills, they are better able to understand the needs and concerns of customers, which can help to resolve issues more quickly and efficiently. Additionally, effective communication can help to build trust and loyalty with customers, which can lead to repeat business and positive word-of-mouth recommendations. Furthermore, well-trained customer service representatives who possess good conversation skills can also help to identify opportunities to upsell or cross-sell products or services to customers, ultimately increasing the revenue of the business. Overall, improving customer conversation skills can help businesses to create a positive customer experience, boost customer loyalty, and increase revenue.

Business coaching can help organizations in a variety of ways, including goal setting, performance improvement, competitiveness, process optimization, communication, decision making, problem solving, navigating change, customer engagement, and employee motivation. A coach can work with an organization to set clear, measurable goals and develop a plan to achieve them. They can also provide guidance and support as the organization works towards these goals. Business coaching can also help organizations to identify areas that need improvement and provide guidance on how to make the necessary changes, such as streamlining processes, improving operations or developing new products or services. Additionally, coaches can help leaders and managers within an organization to develop their leadership and management skills, such as effective communication, decision-making, and problem-solving. They can also work with organizations to navigate change and uncertainty, such as new technologies, market trends, and economic conditions. Furthermore, coaches can help organizations to improve employee engagement and motivation by creating a positive and motivating work environment, which can lead to improved employee engagement and productivity, and ultimately help organizations to increase customer satisfaction and revenue.

Salespeople are the resource to bring revenue for the company. But only bringing revenue is not all. The revenue must be profitable & linear. “Science of Selling” helps sales people manage their pipeline, time, resource allocation, portfolio mix and coverage scientifically to generate profitable & linear business for the organisation.

It has always been a struggle to get appointment with the key decision makers within the organisation. You may get a chance to meet them in a lift/lobby or any public place. Elevator pitch workshop helps you to articulate your value proposition in less than a minute to generate significant interest in the person’s mind to look at your offer more seriously/ invite you for a detailed discussion. Point to be noted here that these people have a very short attention span, and you need to do it in right way to get his/her attention.

Every organisation has few KPIs to meet. The KPIs are broadly organisational and distributed among the key leaders as per their functions within the organisation. Every key decision maker always looks towards matching their KPI while agreeing to an offer. Customer value framework helps the salespeople to join the dots between customer KPIs and the solution offered